Have you noticed that some of your emails are being sent with two signatures instead of one? Don't worry, this is a common issue that can be easily fixed. Essentially, we want to remove all instances of signatures since they are automatically added after an email is sent.
Follow the steps below to troubleshoot this problem:
Step 1: Check for an existing email signature
Open Outlook and click on the "File" tab.
Select "Options" from the left-hand menu.
Click on the "Mail" tab.
Under the "Create or modify signatures for messages" section, check if you have any signatures set up.
If there is, go ahead and remove remove them by selecting on the signature and pressing "Delete"
Step 2: Disable automatic signature insertion
In the same "Mail" tab under "Options," click on the "Signatures" button.
Uncheck the box for "Automatically include my signature on new messages I compose."
Click on the "OK" button to save the changes.
Step 3: Check for copied text with a signature
If you copy and paste text from an email that contains a signature, the signature may be unintentionally included in your new email.
Ensure that you remove any signature text before sending the email.
Step 4: Compose a new email
If you have tried the previous steps and are still experiencing issues, try composing a new email from scratch without copying and pasting any text. Make sure the new email is free of any indication of signatures and it will automatically appended!
Check to see if the signature is appearing as intended.
That's it! By following these simple steps, you should be able to resolve any issues with double email signatures in Outlook. If you continue to experience problems, please reach out to the IT support team for further assistance.
We hope that you find this training guide helpful. If you have any additional questions or feedback, please don't hesitate to let us know.
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